30-day hassle-free returns on all items. No questions asked.
Our Returns Guarantee
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it to us within 30 days of receipt for a full refund or exchange.
Package the item — Return items must be in their original, unused condition with all original packaging intact. Items must not have been fitted to a vehicle.
Send it back — We will provide you with our returns address. We recommend using a tracked service as we cannot be responsible for items lost in transit.
Receive your refund — Refunds are processed within 5 working days of receiving the returned item and will be issued to your original payment method.
Conditions for Returns
Items must be returned within 30 days of receipt
Items must be unused and in original, undamaged packaging
Items must not have been fitted or used on a vehicle
Proof of purchase (order number or receipt) must be provided
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, we will cover the cost of the return postage and issue a full refund or send a replacement at no extra charge. Please contact us within 48 hours of receiving the item.
Items Not Eligible for Return
Items that have been fitted to a vehicle
Items returned after 30 days without prior agreement
Items returned without original packaging
Special-order or custom items (notified at time of purchase)
Electrical components that have been unsealed or tested
Refund Timescales
Once we receive and inspect your returned item:
Refunds are processed within 5 working days
Refunds appear on your bank statement within 3–5 business days depending on your bank
Original delivery charges are non-refundable unless the item was faulty or incorrect
Your Statutory Rights
Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013. You have the right to cancel your order within 14 days of receipt without giving a reason.
